Complete Help Center
Frequently Asked Questions about 90iji
From opening an account to bKash deposits, bonuses, cricket betting and security — you will find detailed answers to everything right here.
We have put together this complete FAQ section to make your experience at 90iji as smooth and enjoyable as possible. Below you will find direct and detailed answers to 25 questions organised into five topic groups. If you cannot find the answer you need, our 24/7 live chat support is always here for you.
Account and Registration
To open an account at 90iji you need an active mobile number and a password. During registration you must provide your correct name and age. Please note that this platform is for people aged 21 and over only. Registering with accurate information makes it easier to withdraw funds and claim bonuses later.
Only one 90iji account can be opened per mobile number. Creating multiple accounts may result in all of them being permanently closed and any deposited funds being forfeited. For a safe experience, always use a single account.
Click the "Forgot your password?" option on the login page and enter your registered mobile number. A one-time password (OTP) will be sent to your number. After verifying the OTP you can set a new password. The process is completely secure. If you have any trouble, contact our 24/7 live chat support.
Yes, 90iji is a fully mobile-friendly platform. You can access 90iji directly from the browser of any Android or iOS device. You can play all games and carry out financial transactions without downloading a separate app. It works on both Wi-Fi and mobile data.
Identity verification may be required before making a withdrawal. This is done to protect the security of the platform and your account. Registering with accurate information makes the verification process quick and hassle-free. The support team will assist with any issues.
Deposits and Withdrawals
When you send money to 90iji via bKash it usually appears in your account within just a few minutes. There may be a slight delay during peak hours, but it should not take more than 15 minutes. Keep your transaction number — showing it to support will help resolve any issues quickly.
The minimum deposit at 90iji is ৳500 and the minimum withdrawal is also ৳500. This applies to all methods — bKash, Nagad, Rocket and bank transfer. There are no extra charges for small amounts.
Yes, 90iji supports both Nagad and Rocket. Deposits via bank transfer are also possible. When selecting a payment method, follow the instructions and make sure to use the correct reference number.
Withdrawal requests at 90iji are generally processed within 1 hour. bKash and Nagad withdrawals are the fastest — usually completed within a few minutes. Bank transfers may take a little longer. Having your account verification completed makes the process smoother.
90iji itself does not charge any extra processing fees. However, your bKash, Nagad or bank may apply their own transaction fees in line with their own policies. For full details on deposit and withdrawal terms, please see the terms and conditions page.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at 90iji, go to the cricket section first. Select the match, choose a market (match winner, total runs, wickets, etc.) and enter your preferred amount. You can place bets both before the match starts and while it is in progress. Live betting shows real-time odds updates.
90iji has a large collection of slots from leading providers including PG Soft, Pragmatic Play and JILI. You can play popular titles such as Fortune Tiger (PG Soft), Gates of Olympus (Pragmatic Play) and Boom Legend (JILI). All types of games are available — Megaways, classic reels and jackpot slots.
RTP stands for Return to Player — it is the percentage of total bets that players receive back on average over the long term for a given game. For example, a 95% RTP means that for every ৳100 wagered, players get back ৳95 on average. This is a long-term average though — results in a single session can be higher or lower. All games at 90iji come from verified providers and fair play is ensured.
Yes, 90iji's live casino games work fully in a mobile browser. Live dealer tables from Evolution Gaming and Ezugi — roulette, blackjack, baccarat — all stream on mobile. Use a stable internet connection for the best video quality.
Aviator is a crash game developed by Spribe. As a plane takes off, a multiplier keeps rising. You need to cash out before the plane crashes. The longer you wait, the higher the multiplier — but the greater the risk. You can find Aviator easily at 90iji.
Bonuses and Promotions
When you open a new account and make your first deposit, 90iji will give you a 100% welcome bonus of up to ৳15,000. Example: deposit ৳5,000 and you will receive an extra ৳5,000 as a bonus. A 25x wagering requirement must be met before the bonus can be withdrawn. See the terms and conditions for full details.
A wagering requirement means you must place a set amount in bets before you can withdraw bonus funds. At 90iji this requirement is 25x — so if you receive a ৳1,000 bonus, you need to wager a total of ৳25,000 before the bonus becomes withdrawable. Slots and casino games generally count towards bonus wagering.
90iji's VIP program has three tiers — Bronze, Silver and Gold. You move up through the tiers automatically by playing regularly. Bronze members receive weekly cashback, and Silver and Gold members get even more benefits. No separate application is needed — the more you play, the faster you advance.
90iji's VIP cashback benefits are as follows: Bronze — up to 0.5% cashback per week; Silver — up to 1.0% cashback per week; Gold — up to 1.5% cashback per week. Cashback is credited directly to your account and can be withdrawn without any wagering requirement.
Yes, 90iji offers special promotions during Eid, Pohela Boishakh, Victory Day and other festivals. Extra bonuses, cashback or free bet opportunities may be available during these times. Log in to your account and check the promotions section regularly, and ask via live chat for details.
Security and Responsible Gaming
Yes, 90iji uses full SSL encryption technology. Your name, mobile number and financial information are stored in a fully encrypted state. Information is not sold or shared with any third party. Read our privacy policy for more details.
No. 90iji is for people aged 21 and over only. Creating an account for a minor is strictly prohibited. If any false information is provided during age verification, the account will be closed. Parents and guardians should keep their devices and passwords secure and away from children.
Gambling is for entertainment, not addiction. If you feel you are losing control over your play, use 90iji's responsible gaming tools — set a deposit limit or take a temporary break. Our support team is ready to help you 24/7. Visit the responsible gaming page for more information.
Self-exclusion means voluntarily closing your account for a set period or permanently. If you want to take a break from playing, simply contact 90iji support via live chat or email and this option will be arranged for you. It is completely confidential and free of charge.
The 90iji support team is available 24 hours a day, 7 days a week via live chat in Bengali. Click the live chat button at the bottom of the page to speak with someone directly. You can also contact us by email: [email protected]. Phone and WhatsApp support are not available.
Still have questions? Contact support
Our Bengali-speaking support team is with you day and night. Use live chat to get a fast resolution to any issue.